Frequently Asked Questions
All of our products are made in Canada, except a few that are made with high european printing technology.
All of our products are BPA free. We use Polypropylene (PP ♷) to make our cups and HDPE (♴) to make our bottles. Both can be used many times and are easily recyclable at the end of their life cycle.
Yes of course! That’s the best way to clean them. You also can use our washing service if you prefer (available in GTA area only for now).
We love our environment. By creating reusable products, we’re taking care of our planet. To be reusable they need to be washable. And, of course, we protect our water too! We use biodegradable detergent from one of the best suppliers in water and hygiene services in Canada.
We can print up to 4 colors on each of our products. Please note that each color is produced one by one, therefore more printing fees could be applicable.
Yes. They can support it as the plastic is stiff and high quality. However, it will be safer to use a (recycled) cardboard sleeve.
We know it could be a huge problem with some reusable plastic cups and that’s why our team works so hard to find the perfect shape for our cups. We’re very proud to say that our cups should not overflow.
Since we’re doing customizable products, we send you an artproof to approve before any order production. Once YOU approve the artproof, you could expect your order under 10-12 business days.
We only use local carriers taking care of the last mile (bike shipping, electric vehicle…). We determine which carrier to use for your order based on a variety of factors, such as shipping address, size/weight of the order, and delivery speed selected.
Unfortunately, we do NOT authorize pick up at our office or warehouse.